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Despite submitting the necessary documents multiple times, the casino kept claiming that something was missing. The Complaints Team extended the response time for the player but ultimately had jest to reject the complaint due jest to a lack of communication from the player. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks. The Complaints Team acknowledged the delay and advised her owo wait for the processing period, which could take up to czternaście days.
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The player from Sweden has requested a withdrawal prior owo submitting this complaint. The player from Australia had requested a withdrawal less than two weeks prior jest to submitting the complaint. The player reported that the casino had refused owo accept his documents and cancelled his withdrawal.
